As an abraxas customer, we provide you with additional information and services in our support area, such as product updates or an overview of technical contact people.

Standard support

Customized support packages

Remote access support

Web-based tracking tool


abraxas Support-Team

You can reach our support team from 9:00 am to 5:00 pm by telephone at +49 681/9761850.
Outside of business hours, please use the support phone number assigned to you, or send us an email.

abraxas Support-Links

abraxas Extranet
Would you like to get information about project coordination? Through our extranet, we coordinate project management and requirements (e.g., specifications) with you.

abraxas Error Tracking System
Even our applications are (unfortunately) not always error-free. Report new bugs through our error-tracking system and follow the solution’s progress.

Download Area
In this area, we will provide you with new updates, patches and documentation for download.